Thank you very much for visiting our website. We would like to give you an overview how cooperation might look like.
After the first step, which is contacting us, in a non-binding conversation we mutually will find out, which software component might be of advantage for you and whether and in which extent is suitable as enhancement to your SAP® -processes. For a detailed introduction of our software, we would be glad to arrange for an online (e.g. WebEx) presentation or of course also for a personal meeting with your responsible staff members and users at your site to learn about the advantage and possible benefits, the usage of our software Add-Ons would offer.
Should we and our products have convinced you, we would submit an offer based on our license concept by also considering your special process requirements, so far feasible.
After having agreed on the contractual basis, the preliminary work for a successful implementation is started. Among others, we would ask you to complete a software-specific questionnaire with the parameter settings, which are required beside/instead of our default values.
At this stage, the transport files of the software have already been emailed to your IT-department to be imported into your system. For the installation and start-up of the software, we would need a remote access to your system. Based on the information of the questionnaire and our experience, the software is set-up and the first valuation runs are carried out.
Once the installation and settings of the software have been completed and the first valuation results are on hand, the users are trained on the software. In order to become familiar with the functional scope of the component, the training comprises sessions directly on your system as well as a theoretical session providing e.g. information on alternative and further setting options and functions. During this training, it is verified if the evaluation results mirror the facts or if additional or other parameter settings become necessary. Due to the many setting options offered, finally a fine- tuning is achieved, which makes the evaluations truthful and above all understandable.
Should over time, processes and procedures change, in almost all cases, the software can be adjusted to the new requirements by modified parameter settings and a subsequent revaluation. It goes without saying that for the entire time, the software is used we will be at your side and support you.